Refund policy
### **Loromin Return Policy**
At **Loromin**, we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your product, we offer a **hassle-free return policy**.
#### **Return Conditions:**
✔ You have the right to **return your purchase within 30 days** of receiving it.
✔ The product must be **unused, undamaged, and in its original packaging**.
#### **Return Process:**
1. **Contact our customer service** via email, including your **order number** and the reason for the return.
2. You will receive a **return label** and further instructions from us.
#### **Return Costs:**
- Return shipping costs are the **responsibility of the customer**, unless the return is due to an **error on our part**.
#### **Refund Policy:**
- Once we have **received and inspected** the returned product, we will refund the **purchase amount within 14 days** using the **original payment method**.
#### **Exceptions:**
❌ **Opened or used** products **CANNOT** be returned.
For any questions or assistance, feel free to contact us! 😊
At **Loromin**, we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your product, we offer a **hassle-free return policy**.
#### **Return Conditions:**
✔ You have the right to **return your purchase within 30 days** of receiving it.
✔ The product must be **unused, undamaged, and in its original packaging**.
#### **Return Process:**
1. **Contact our customer service** via email, including your **order number** and the reason for the return.
2. You will receive a **return label** and further instructions from us.
#### **Return Costs:**
- Return shipping costs are the **responsibility of the customer**, unless the return is due to an **error on our part**.
#### **Refund Policy:**
- Once we have **received and inspected** the returned product, we will refund the **purchase amount within 14 days** using the **original payment method**.
#### **Exceptions:**
❌ **Opened or used** products **CANNOT** be returned.
For any questions or assistance, feel free to contact us! 😊